How do I cancel an order?
If you placed a quote order, and accepted a firm quote within the active period, your order has been dealt. This means that it cannot be cancelled.
If you placed a limit order, or an order for later execution, it may be possible to cancel the order.
Log in to Davy Select
If you have any problems logging into the site, please read How do I log in.
On your Portfolio Valuation page, you can follow the Cancel a recent order quick link in the "I Would Like To" section on the right of the screen.
This will bring you to the Open Orders page, where you can view a full list of all your orders that have not yet been fully dealt on the market.
Open Orders list
Your open orders are all your orders that are currently working in the market. Open orders include:
Pending orders: orders that have not yet been dealt.
- Partially executed orders: orders that have been partially dealt. This can mean that the order is not yet fully executed, or that the remainder of the order is pending cancellation.
- Frozen orders: orders that have encountered a problem at the exchange. Please contact the Davy Select Dealing Desk on 01 614 8900.
- Rejected orders: orders where the market has not been able to execute the order at a price equal to or better than the limit that you set.
For Frozen or Rejected orders you should contact the Davy Select Dealing Desk on 01 614 8900.
To request a cancellation on a pending or partially executed order, click the Cancel Order button on the right of the order listing.
Cancel Order Request
Review the order details, and if you are sure that you want to request a cancellation, click on the Submit button. If you decide that you do not want to cancel this order, click on the Back button to return to the Open Orders list.
We will endevour to cancel your order, but this may not always be possible as the order may have already been dealt on the market. We cannot guarantee that you will be able to cancel orders. If you are unsure about the status of any order, please contact the Davy Select Dealing Desk on 01 614 8900.